About the role
"Account Manager" is our honest name for a role that is part trusted advisor, part salesperson. You will own a portfolio of businesses running their email and work tools on VeruSuite, make sure they get real value from us, and grow those accounts over time. We sell trust, so we sell by being useful. If your idea of sales is pressure and quotas over everything, this is not the team for you. If it is listening, solving real problems, and earning the renewal, read on.
You will be based in Cairo and work closely with our founders, support, and product teams.
What you will do
- Own a portfolio of customer accounts from onboarding through renewal and expansion.
- Learn each customer's business well enough to recommend the right plan, the right features, and the right way to roll VeruSuite out to their team.
- Run product walkthroughs and answer the practical questions that come up when a company moves its email to its own domain.
- Spot expansion opportunities (more seats, higher tiers, additional domains) and make the case honestly.
- Keep churn low by getting ahead of problems: a stalled onboarding, an unused feature, a renewal that needs a conversation.
- Be the customer's voice inside VeruSuite, and bring their feedback back to product and support.
- Keep your pipeline and account notes accurate so the whole team can see where things stand.
What we look for
- 2+ years in account management, customer success, or B2B sales, ideally for a software or technology product.
- Genuinely good with people: you build trust quickly and you follow through.
- Comfortable explaining a technical product in plain language to both founders and IT teams.
- Fluent English and Arabic, written and spoken.
- Organized and self-directed. You can run your own book of business without being chased.
- Based in Cairo and able to work from here.
Nice to have
- Experience selling or supporting email, security, or productivity software.
- Familiarity with how business email actually works (domains, DNS, deliverability).
- A track record of growing accounts, not just holding them.
How we work
We are a small, focused team building a calm, private alternative to the usual work suite. We move deliberately, we do not sell things we cannot stand behind, and we treat our customers' trust as the whole point. You will have real ownership from day one and direct access to the people building the product.
What we offer
- A competitive salary with commission tied to retention and growth, not just new logos.
- A seat at a company early enough that your work visibly moves the needle.
- The tools, autonomy, and support to run your accounts your way.
If this sounds like you, apply below. Tell us about a customer relationship you are proud of and what made it work.